Your site, looked after, so you never have to think about it.
Updates, backups, security, hosting, and someone to call when something breaks. One monthly plan that keeps your website online and working.
Websites don’t break suddenly. They drift. Plugins go stale, a security gap opens, an update conflicts with a theme, speed drops month by month, and nobody notices until a customer says the site is down or a form stops sending.
By then it’s expensive. An out-of-date site is the easiest thing on the internet to compromise, and recovering from a hack costs far more than preventing one. The same goes for the site that quietly stopped taking enquiries three weeks ago.
We run OnCare on every site we maintain. Updates applied and tested, daily offsite backups, uptime and security monitoring, hosting included, and a report each month showing exactly what was done. Plus a set number of hours for the changes you actually need, so small jobs get handled rather than sitting on a list.
Everything that keeps a site secure, fast, and online, handled by one team.
Hosting is included in every plan, so there's no separate bill and no arguing about whose problem it is when something goes wrong. It's ours.
Daily offsite backups mean a bad update or a compromised site is a restore, not a rebuild. We test that they actually work.
Uptime monitoring, security scanning, and error tracking. If your site goes down at 2am, we know before you do.
Every plan includes a set amount of hands-on time for edits and fixes. No vague promise of unlimited support that quietly means email replies.
Send us your site and we’ll tell you what condition it’s in and which plan fits. No obligation, and we’ll be honest if you don’t need us.
We’re here to help with all your questions and answers in one place. Can’t find what you’re looking for? Reach out to our support team directly.
Our plans start at KES 5,500 per month for Care, which covers hosting, updates, daily backups, monitoring, and one hour of edits. Care+ is KES 9,500 with three hours, and Care Pro is KES 15,000 with six hours plus a monthly call on site health and growth. There’s a one-time setup fee of KES 3,000 for sites we’re taking on for the first time. Pay annually and you get two months free.
Yes, in every plan. We deliberately bundle it rather than charging separately, because splitting hosting from maintenance is how problems fall between two vendors. When your site is slow or down, there’s no question about whether it’s a hosting issue or a site issue. It’s ours either way.
Content changes, updating prices or images, adding a page, fixing something an update broke, small design tweaks. The everyday work that keeps a site current. Larger jobs like a new section, a redesign, or new functionality get scoped and quoted separately. If something you ask for won’t fit in your hours, we tell you before we start rather than after.
Extra work is billed at KES 2,000 per hour, and always quoted and approved before we begin. We’d rather be straight about it than promise unlimited support and then quietly deprioritise your requests, which is what usually happens when an agency has overcommitted.
Yes, provided it’s built on WordPress or Shopify. We start with a review of the site’s current condition, and if there are existing problems we’ll tell you what needs fixing before ongoing maintenance makes sense. Occasionally a site is in poor enough shape that maintaining it costs more than rebuilding it, and we’ll say so rather than taking a monthly fee to keep something broken running.
